The Challenge
Pigeon Healthcare's telehealth platform was in critical condition. The previous development team had abandoned the project, leaving behind three fragmented codebases, chronic multi-day outages, and infrastructure costs spiraling at $7,000/month for a platform that barely functioned.
Texas Health systems depended on this platform for patient communication and care coordination. Every outage meant disrupted patient care and frustrated healthcare providers.
Our Approach
- Platform Consolidation: Unified three separate codebases into a single, maintainable Flutter application
- Infrastructure Overhaul: Migrated from an over-engineered setup to a streamlined cloud architecture
- Cost Optimization: Reduced monthly infrastructure costs from $7K to $2K without sacrificing performance
- Reliability Engineering: Eliminated multi-day outages through proper monitoring, alerting, and redundancy
- HIPAA Compliance: Ensured all patient data handling met healthcare regulatory requirements
Architecture
flowchart TB
subgraph Before["Before: 3 Codebases"]
iOS1[iOS Native]
And1[Android Native]
Web1[Web App]
iOS1 & And1 & Web1 --> AWS1[("$7K/mo")]
end
subgraph After["After: Unified Flutter"]
FF[Flutter App]
FF --> iOS2[iOS]
FF --> And2[Android]
FF --> Web2[Web]
FF --> AWS2[("$2K/mo")]
end
Before -.->|"70% Cost Reduction"| After
Results
The platform turnaround delivered immediate, measurable impact:
- Infrastructure costs dropped from $7,000 to $2,000/month (70% reduction)
- Zero multi-day outages since relaunch
- Single unified codebase reduced maintenance burden by 60%
- Texas Health providers now have reliable access to patient communication tools
- Platform positioned for future growth with scalable architecture
Pigeon Health Messenger